jlj3 Privacy Policy

Introduction

jlj3 ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at jlj3.net, which is designed for and targeted at Filipino players aged 21 and above. We are committed to protecting the privacy and personal data of all users who access or register on the jlj3 platform.

This Privacy Policy ("Policy") describes how jlj3 collects, uses, stores, shares, and protects personal data in connection with your use of the platform. It also explains the rights available to you under applicable Philippine data protection law and how you may exercise those rights.

This Policy applies to all personal data collected through:

• The jlj3 website at jlj3.net;
• The jlj3 mobile application;
• Any communications between you and jlj3, including live chat, email, and support tickets;
• Your participation in games, promotions, and other platform activities.

This Policy should be read alongside the jlj3 Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jlj3.

Data We Collect

jlj3 collects personal data in the following categories:

2.1 Registration Data

When you create a jlj3 account, we collect the information you provide during the registration process, including:

• Full legal name;
• Date of birth (for age verification purposes);
• Email address;
• Mobile phone number;
• Residential address;
• Username and encrypted password.

2.2 Identity Verification Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, jlj3 may request copies of government-issued identification documents, such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID. We may also request proof of address and proof of payment method ownership.

2.3 Financial Data

jlj3 collects transaction records associated with your account, including deposit amounts, withdrawal requests, payment method details (such as GCash account references, PayMaya references, or bank account details for BPI, BDO, and Metrobank), and transaction timestamps. jlj3 does not store full card numbers or full bank account numbers on its servers.

2.4 Gameplay Data

We collect records of your gaming activity on jlj3, including games played, wager amounts, game outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, and regulatory reporting purposes.

2.5 Technical Data

When you access jlj3, we automatically collect certain technical information, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Pages visited, time spent on pages, and navigation paths;
• Referring URLs and search terms used to reach jlj3.

2.6 Communications Data

We retain records of communications between you and jlj3, including live chat transcripts, support emails, and any documents or images you submit to our team.

How We Use Your Data

jlj3 uses the personal data we collect for the following purposes:

jlj3 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.

Legal Basis for Processing

jlj3 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and jlj3, including account registration, transaction processing, and the provision of gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, PAGCOR reporting requirements, and tax regulations.
• Legitimate Interests: Processing is necessary for jlj3's legitimate interests, including fraud prevention, platform security, and improving the quality of our services, provided that such interests are not overridden by your rights and freedoms.
• Consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing & Disclosure

jlj3 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Service Providers: Third-party companies that assist jlj3 in operating the platform, including payment processors (such as GCash, PayMaya, and banking partners), identity verification providers, cloud hosting providers, and customer support software vendors. All service providers are contractually required to process your data only on jlj3's instructions and to maintain appropriate security measures.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies where jlj3 is legally required or permitted to disclose personal data in connection with the investigation or prosecution of criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jlj3's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

Cookies & Tracking Technologies

jlj3 uses cookies and similar tracking technologies to enhance your experience on the platform. A cookie is a small text file placed on your device when you visit jlj3. We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the jlj3 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: These cookies collect anonymized information about how users interact with jlj3, such as which pages are visited most frequently and whether error messages are received. This data helps us improve platform performance.
• Functional Cookies: These cookies allow jlj3 to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Analytics Cookies: jlj3 uses analytics tools to understand aggregate user behavior on the platform. Data collected through analytics cookies is anonymized and cannot be used to identify individual users.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jlj3 platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

Data Retention

jlj3 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended).
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction for which verification was required.
• Communications Data: Retained for a minimum of two (2) years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
• Technical and Analytics Data: Retained in anonymized or aggregated form for up to three (3) years for platform improvement purposes.

Upon expiry of the applicable retention period, jlj3 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

Data Security

jlj3 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Personal data transmitted between your device and jlj3 servers is protected using Transport Layer Security (TLS) encryption. Sensitive data stored on jlj3 servers is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized jlj3 personnel and service providers on a strict need-to-know basis. All personnel with access to personal data are subject to confidentiality obligations.
• Security Monitoring: jlj3 employs continuous security monitoring to detect and respond to potential threats, unauthorized access attempts, and suspicious activity.
• Regular Audits: jlj3 conducts periodic security assessments and audits to identify and address vulnerabilities in its systems and processes.
• Incident Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlj3 will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlj3:

• Right to Be Informed: You have the right to be informed about how jlj3 collects and processes your personal data, as described in this Policy.
• Right of Access: You have the right to request a copy of the personal data that jlj3 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that jlj3 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlj3's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to jlj3's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jlj3 has violated your data privacy rights.

To exercise any of the above rights, please contact the jlj3 support team. We will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

Children's Privacy

The jlj3 platform is strictly intended for users who are at least 21 years of age. jlj3 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register on or use the jlj3 platform.

If jlj3 becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jlj3, please contact our support team immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to prevent access to online gaming platforms.

Third-Party Links

The jlj3 platform may contain links to third-party websites or services for informational or operational purposes. jlj3 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to personal data collected by jlj3 through the jlj3 platform.

We encourage you to review the privacy policies of any third-party websites you visit. jlj3 does not endorse and has no control over the content, privacy practices, or data handling of third-party sites.

Changes to This Privacy Policy

jlj3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jlj3 will notify registered users via the email address associated with their account and by displaying a prominent notice on the platform.

The effective date at the top of this page indicates when this Policy was last updated. Your continued use of the jlj3 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the platform and may request account closure in accordance with the jlj3 Terms and Conditions.

We encourage you to review this Policy periodically to stay informed about how jlj3 protects your personal data.

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or jlj3's data processing practices, please contact our support team. Our team is available 24 hours a day, seven days a week via live chat on the platform.

You may also reach us by email at: [email protected]

Please include your registered username, a clear description of your query or complaint, and any relevant supporting information. jlj3 aims to respond to all privacy-related inquiries within five (5) business days.